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How we differ from competitors

It is not easy to select a consultancy. At first sight, they all look the same: impressive international references, elegant offices, young well-educated consultants. However, the firms differ and these differences can have a big impact upon the value of services received.

Palo Alto's competitors are big international consultancies. We are like them in some respects:

  • we offer similar services
  • our Clients are senior executives
  • our consultants are well educated
  • our consultants have international experience

However, we are unlike our competitors in other respects:

Palo Alto vs. Competitors

Difference

Competitors

Palo Alto

Consequences

Market

Central-Eastern Europe represents less than 10% of revenues

Central-Eastern Europe represents 100% of revenues

Central-Eastern Europe is our only priority

Education

Few consultants have MBAs or equivalent degrees

Most consultants have MBAs or equivalent degrees

We are educated in the services we provide

Experienced consultants

Most of the consultansts assigned to a project full time have under 3 years of experience

No consultants have under 3 years of experience

We do not use projects to learn our trade, but to practice our trade

Senior consultants

Every senior consultant, with over 10 years of experience, oversees 20-40 junior consultants with less than 10 years of experience. Consequently, he spends all his time winning work and administering his young colleagues

Every senior consultant oversees 2-4 junior consultants. He devotes the majority of his time to servicing the Client and increasing the professional qualifications of his young colleagues

The Client receives services of our senior consultants really, not just symbolically

Local experience

Teams are typically international. Managers and experts frequently have limited experience in former communist countries

Teams are international, but each member has worked in Central-Eastern Europe for at least several years

Our consultants know the local languages, business, culture and society. They can adapt Western solutions to local conditions

Experience in consultancies

Consultants have experience in only one consultancy

Consultants have experience in several consultancies

We know tools and methodologies used by many consultancies, so we can select the optimal ones for each problem

Experience outside consulting

Hardly any consultants have experience outside of consulting

Almost all consultants have experience outside of consulting

We can understand the Client better and distinguish between theory and practice

Employment

Thousands or tens of thousands

Less than 20

We are more flexible and react to the Client's needs faster

Tenders

Many projects are won through tenders

As a rule, does not participate in tenders. Wins projects because the Client knows, values and trusts the team

We have strong and durable relations with the Client

Partners

Offer a wide array of services globally, so nearly every other consultancy is a competitor

Offers a narrow scope of services, only in Poland. Consultancies with other narrow specialization or not conducting business in Poland are not competitors but partners

We cooperate with other consultancies who are leaders in their fields, so we can offer the Client the best tools and cutting edge solutions

Brand

Big, old, known and respected. Engaging them creates no risk that the boss will criticize, even if the project fails

Small, young and known only to our Clients. Does not offer a brand, just the highest quality at competitive prices

If the goal of engaging consultants is anything other than solving the problem or creating real value, we are not a good choice

Implementation

Design strategies and new solutions with much analysis and creativity. Present recommendations in impressive reports and presentations

Conducts analysis and prepares recommendations with, rather than to, the Client. Focuses on the implementation, rather than presentation, of its recommendations

Our work is visible more in the Client's financial performance than in Excel and PowerPoint

Costs

Incur significant expenditures in first-class flights, 5-star hotels, haute cuisine, elegant offices and flamboyant events for Clients

Lifestyle is simpler. Events for Clients are focused on intellectual value rather than entertainment and dazzle

We spend much less money on administration, travel, entertainment and other things which have little impact on value we create for the Client. We pass the savings on to the Client

Fees

Fixed hourly or project fee. Its magnitude is not a function of value created

In addition to fixed hourly and project fees, also offers fees based on value created

The Client has mathematical certainty that he will receive more than he will pay